My TeamViewer configuration was focussed around setting a personal password (a static password that can be used to access the computer) and installing TeamViewer as a service so the computer can be remotely controlled without a user being active.
This post will go through how I achieved that. I try to give you these tips because of our experience: our users are not very sophisticated and they would still matter, even if we installed them a specific Quick Support.In order to make a recent Bash Bunny payload, I needed to investigate how to install and configure Team Viewer without user interaction. In this thread you will find a reply from (first reply.) where is well explained how to create a session. the customer should contact you first, via email or phone (or with your main program) you have not to remember or set device ID, but you will able anyway to add that client at the end of connection (giving an alias to that device for further connections) the session has a temporal validity, so after expiry of the term, the table is no longer booked Do not have to install anything definitive with the customer, unless the need for the specific connection On your side, link will start immediatly your local TeamViewer Client, if not just open. It is sufficient that the customer and you call each one their own link to establish the connection. This SESSION represents a reservation (yes, like a table at the restaurant) and consists of 2 web links: one for the assistant (you) and one for the client. Obviously, anyone in need of your assistance should contact you before: at this point, you just need to unplug a ticket, that is, a TeamViewer session. We have an internal tool used to handle service requests, and we've implemented it by automatically creating Assistant Sessions (we used TeamViewer APIs, but you can access the same functionality via TeamViewer client). We simply reversed the scenario, excluding the use of Quick Support.
If both statements are true, I can anticipate that I have no answer to your specific question, but I can point you out how we have faced the same case. Hi assume that you have at least a licensed version of TeamViewer and for ID you means " give a name to specific device".
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